New Globe Store in Greenbelt 4

Last week Thursday, June 17, 2010, Globe launched their new flagship store in Greenbelt. I get the feeling that the concept of the store is incredible customer care and interactivity.

The layout of the place is great though confusing at first since the CSR people are hidden behind the display cases and posters, nothing a couple of visits won’t solve. I have not tried their service yet since I have had no need for it. They also offer free WiFi connection for customers in queue (and I bet leeches…), plenty of comfy (well, comfy-looking, I haven’t tried it) chairs, and an interactive touch screen panel that offers FAQ’s like plans and services. Another plus for me since I’m not really big on asking CSRs for mundane questions especially if it entails having to wait in line.

Globe removed the silly dummy preview devices that only gives you the idea of the size of a device but not how it works or even the weight. They have replaced it with demo units that actually works and shows you what the devices can do sans phone connectivity. You won’t have to bother the busy CSRs to just try a phone that you plan to buy in XX months to your heart’s content. They even have multiple demo devices so you won’t need to wait for your turn unless an idiot hogs all the space. Though I do understand the security risks, I have qualms about their choice of anti-theft methods. They are just way too sensitive and the distance that you can pull the device from it’s cradle is too short that you have to bend and lean on the display table to see and test the device properly (well, for me anyway. Bad eyesight). And after 2 or 3 accidental alarms, the security looks at you suspiciously (which I understand but don’t appreciate). They have the top of the line devices displayed which is good since they are most of the time the rarest devices to have demo units in stores. They have devices such as iPads, iPhones, Blackberries, and some Samsung and Nokia high end phones. They also have accessories, like headsets and cases, for various devices.

Head on to the 2nd floor of Greenbelt 4 and visit the new Globe Store.